One named assistant
The same person every week, with a documented backup for holidays.
Back office and virtual assistance
Inbox, invoicing, data entry, scheduling and customer replies — handled by a named person.
from 590 €
20 hours a month. Good for founders.
- Fixed price before the project starts
- We answer every enquiry within one business day.
- German and English
The service
What this is
Small teams lose whole days to admin: chasing invoices, updating spreadsheets, booking travel, answering the same five customer questions.
You get a named assistant, working German or English office hours, using your tools and your templates. Not a rotating pool, not a ticket queue.
What's included
- One named assistant. The same person every week, with a documented backup for holidays.
- Inbox and calendar. Triage, standard replies, scheduling and follow-up reminders.
- Invoicing and dunning. Prepare invoices, chase overdue payments, prepare files for your accountant.
- Research and data entry. Lead lists, supplier comparisons, CRM hygiene and structured research.
Scope
What you actually get
Inbox and calendar
Triage, standard replies, scheduling and follow-up reminders.
Invoicing and dunning
Prepare invoices, chase overdue payments, prepare files for your accountant.
Research and data entry
Lead lists, supplier comparisons, CRM hygiene and structured research.
How we work
The process, step by step
Every project follows the same sequence, so you always know what is happening now and what we need from you next.
01
Task inventory
We list what you want to hand over and what must stay in house.
02
Access and playbook
Minimum access rights, plus a written playbook for every recurring task.
03
Two-week ramp
Shadowing, then supervised work, then independent work.
04
Weekly rhythm
A short weekly summary of what was done and what needs your decision.
Pricing
Packages and prices
All prices exclude VAT. Need something between two tiers? We will put the package together.
Part time
20 hours a month. Good for founders.
590 €per month
- 20 hours of assistant time
- Inbox and calendar support
- Invoice preparation
- Weekly summary
- German or English
Half day
80 hours a month, same person daily.
1.290 €per month
- 80 hours of assistant time
- Customer replies from your templates
- Dunning and payment chasing
- CRM and data maintenance
- Documented backup person
Full desk
160 hours a month, embedded in your team.
2.290 €per month
- 160 hours of assistant time
- Order and supplier processing
- Reporting and dashboards
- Process documentation as you go
- Monthly review with your lead
Questions
Questions about this service
Something still open? Send us two sentences about your project and you will get an honest assessment back.
Remotely, working the hours you need covered. Communication is by email, phone and your chat tool.
Every assistant signs an NDA, and we sign a data processing agreement with you. Access is limited to the systems the tasks require.
Yes, with one month's notice in either direction. Busy season up, quiet season down.
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You get a straight answer on scope, timeline and price — usually within one business day, and never a sales pitch.